The Pucino Group

 

 

Leadership and Performance Improvement Experts

 

 


Pucino Group associates have worked with the following organizations:

 

Financial Services

American Express
Bank of Boston
Lowell Five
Freedom Credit Union

Government

The City of New York
The U.S. Department of Defense
City of Calgary
District Attorney's Office of Brooklyn, New York 

Higher Education

Brown University
University of Massachusetts
Lesley University

Healthcare

HIP / Staten Island Physician Practice
Baystate Medical Center
Health New England
Riverbend Medical Practice
Consolidated Health Plans

Manufacturing

Eaton Corporation
Motorola
Hardigg Industries
Nova Biomedical
Teledyne Electronics
PepsiCo
Dupont

Non-Profit

American Bible Society

Pharmaceuticals

Merck / Sorono Pharmaceuticals

Publishing

Oxford University Press

Retail 

Granite City Electric

Technology

Analog Devices
Cognex
Cubist

Our Business

We consistently deliver high qualtiy programs and services tailored to the specific needs of our clients and we achieve significant measurable results! 

We have assisted many clients in being awarded a combined total of over $1 million in grant funds through the Massachusetts Workforce Training Fund.

 Call (413) 253-4154 for a free consultation.

In the News:

RiverBend Medical Group has successfully experienced substantial performance improvement and cost savings throughout the organization. In its primary care operations, the turnaround time for processing claims was improved. The business and clinical supervisors successfully reduced the number of days it takes to submit a claim after a patient visit from 10 days to 4 days.

This also cut down on rework because claims were more frequently processed correctly the first time. In addition, the medical records department reduced their backlog for filing patient records from 30 days to less than five days.

Another example of substantial performance improvement was demonstrated by Granite City Electric Company whose customers include Fenway Park. Prior to performance management training, the company’s retail sales representatives were averaging 2.8 lines per ticket, which indicates how many items were sold per sales transaction. Within one year of the training, the average performance increased to 3.8 lines per ticket, (which represents in excess of $400,000 in increased sales margin). In addition, the company-wide dead stock inventory was reduced 32% within five months, resulting in $465,000 in cash for new inventory, and the accounts payable team reduced monthly account discrepancies from 10.4% to .5%, which saved the company an estimated $65,000 in wasted time researching items which now process accurately and on time and another $100,000 in missed discounts on invoices not paid on time.

Healthcare News of Western Massachusetts
May 2006